Frequently Asked Questions

The Website Terms of Service must be reviewed and accepted when creating a new online user account. The Terms of Service and Privacy Policy links are in the footer menu of every page.

You can find the Privacy Policy in the Footer Menu of every page.

Click the Login/Register link at the top of the page. Fill in your Email and Password. Click the Login button. If this is your first visit to the new website, you will need to create your new online user account.

Please follow these steps to ensure that you are logging in with the accurate information:

What is my username?

Your username is the email address associated with your account.

Are my username and password case-sensitive?

Only your password is case-sensitive and space-sensitive. Check to make sure your CAPS Lock is off.

What is my password?

Passwords are case-sensitive and must have at least 7 characters and at least 1 numeric. No limit on strength, special characters.

On the Sign In page, click Forgot Your Password? Fill in the email address you used to create your account and click Submit. You will receive an email with instructions to reset your password.

Monday – Friday, 7:00 am - 5:00 pm EST you may contact using the method most convenient for you – email or fill out the Contact Form on our Contact Us Page.

Please contact your Salesman for assistance updating your email address associated with your online user account. You may contact using the method most convenient for you – email or fill out the contact form on our Contact Us Page.

When you login to your account, you may select Remember Me to save your email address. The next time you login to your account, your email address will already be entered to help you save time. It will not save your password – this is a security measure to protect your proprietary account information.

For this feature to work, you must have your cookies enables on your computer.  Here are some tips:

• If your cookies were deleted from your computer, just enter your sign in information and click Remember Me. Your information will be displayed next time you login – as long as your cookies were not deleted between sessions.
• Your web browser could be set to reject cookies. You will need to reset it to accept cookies. The steps vary between browsers but is typically found in settings.
• If you are using a different computer than you normally use, then the cookies that recognize your login information will not be there.

A cookie is a small text file stored by your web browser on your computer. Cookies are convenient for repeated web site visits.

While the standard desktop computer is the most popular device in office environments, many of our customers are using our website while mobile or shopping outside of traditional business hours. Our new platform was created with a responsive design for tablets and smartphones.

Our website is designed to work best on the most popular web browsers. We are currently supporting: Internet Explorer 11, Chrome, FireFox, Edge and Safari. We do not support Internet 10 or earlier. All browsers are different and therefore screens may appear different depending on your device and web browser. Should you use a web browser not listed, or have views or features not working as expected, please contact us for recommendations.

Use My Branch to select your local Hunzicker Brothers branch for the best shopping experience and service.  If you are buying for multiple regions or divisions, you can easily switch between Branches as you shop the site, or at the Cart page.

• Quantities available for pickup are specific to the Branch selected.
• Local branches belong to regional inventory replenishment groups and are included in your Quantities available for shipping.

Our customers can use their own part numbers in the Hunzicker.com ordering tools and keyword searches to reduce time and improve order accuracy. We can create a cross-reference file of the customer’s item identifier to the Hunzicker Brothers SKU#.

The Copy-Paste ordering tool allows you to efficiently and accurately import your data lists.  Whether you have a short bill of materials or a complete storeroom list, import your data list (item number and quantities) for Stock and Custom Order items. Copy-Paste import works with the Hunzicker Brothers SKU#, Manufacturer# and My Part Numbers. If your list contains a custom order item, you will be required to request a quote at checkout to confirm pricing and availability.

If you already know what you want – use Quick Order to quickly add the item(s) and the quantity you need to your cart.  Don’t know the exact Hunzicker Brothers SKU#? Our keyword search assist displays products as you type them in the search bar. You can also search by Manufacturer#, UPC or My Part Numbers.

Still not sure? Select Custom Product, add some details in a note and submit it for a quote where one of our product experts will help you select the right product for your job.

Note: Items not stocked at your local warehouse can be added to cart and submitted for a quick quote to confirm price and availability.

Quote Request allows you the greatest flexibility in managing your quick quotes for standard products for larger jobs or unusual buys. Quick quote requests allow you to confirm pricing, availability and delivery on items not stocked at your local warehouse; or stocked locally but not yet published online.

Reorder Pad displays all unique items purchased on Hunzicker.com in the last 365 days. It also includes a date/time stamp for the original purchase as point of reference.

Features include:

• Search By - enter part or all of a specific item number, brand or brand prefix
• Sort By - Brand, SKU, Oldest/Newest, or by Usage
• Select an item, update the minimum order to your buy quantity

Click the image to go to the product detail page.

Saved Carts are convenient when you need to sign out and return later to finish your purchasing work.  Save your cart with a unique name for easy identification. You may save multiple carts.

Note: A Saved Cart can be placed for order once. A saved shopping list can be ordered/re-ordered multiple times.

These are individual items that were Saved for Later from a shopping cart. These items appear on the cart page, on the bottom-left. A complete list of your Saved for Later items also conveniently appears in Ordering Tools.

Shopping List is an efficient re-ordering tool and a great replenishment template. A saved shopping list can be ordered/re-ordered multiple times. You can easily organize groups of products by job, work site, material type, etc.

• Sort your shopping lists by title, SKU#, or My Part Number
• Unlike a Saved Cart, you can select one or all items to Add to Cart

Pre-set your standard ordering quantities or enter as you go.